Connecticut’s Most Highly Rated Auto Body Shop
At New England Collision, we provide exceptional customer service that is second to none, which is what separates us from the competition. From the time we pick up the phone to receive your initial call, until the time we deliver your repaired vehicle back to you, your satisfaction and safety is our number one priority.
If you are in an accident, just one call to us is all that’s needed. We take care of the rest so you can go back to what you were doing before your life was interrupted. Stop in today or contact us for more information!
Collision Repair
Paint Shop
Frame Straightening
Customer Service
Our Services:
- Expert insurance claim assistance
- Financial advice as you weigh your options
- A ride to or from your home/office
- Convenient door-to-door pickup/drop off
- Delivery/pickup of a rental car
- Mobile estimating service
- Same day service on some repairs
- Access to 24 hour towing
- Cosmetic auto/motorcycle repairs
- Mechanical auto/motorcycle repairs
- Vehicle painting
- Auto detailing
Relax… It Was Just An Accident!
Your insurance company will do everything in their power to minimize your claim and trick you into waiving your state-mandated legal rights. It’s a trap! We’ll guide you through processing your claim the RIGHT way so you receive all of the benefits and repairs you deserve.
1 Call OUR SHOP for Help
2 WE ASSIST with your insurance claim
3 We get you into a rental car if needed
4 We GET TO WORK ON your car
5 You pick up your car
We Provide Concierge Service
We handle everything for you, so you can get back to what you were doing before you had an accident as soon as possible.
INSURANCE
Expert insurance claim assistance
TRANSPORTATION
A ride to and from your home or accident scene
RENTAL
Access to rental cars and towing
What Our Customers Say
Some Statistics About Us
Years in Business
Technicians & Workers
Satisfied Customers
VEHICLES FIXED PER DAY
Frequently Asked Questions
What auto body shop services does New England Collision offer in West Haven and New Haven, CT?
New England Collision delivers expert auto body and collision repair, frame straightening, computerized paint matching, cosmetic and mechanical repairs, auto detailing, and full insurance claim assistance for drivers across West Haven and the greater New Haven, CT area. Trust our certified technicians to restore your vehicle to like-new condition.
How much does collision repair cost at New England Collision in West Haven, CT?
Collision repair costs depend on your vehicle’s damage and repair needs. We offer free, no-obligation estimates and work with all major insurance providers. Get transparent pricing and flexible payment options—call today for your personalized quote in West Haven.
How long do collision repairs take at your West Haven auto body shop?
Most minor repairs are completed within a week, while major collision repairs may take longer. We provide same-day service for select repairs and keep you updated every step of the way. Ask about our door-to-door pickup and delivery service available throughout West Haven, CT.
What do I need to get my car repaired at New England Collision in West Haven, CT?
After an accident, simply call us – we’ll take it from there. We handle insurance claims, arrange rental cars, and offer convenient pickup and drop-off throughout West Haven and the greater New Haven, CT area. Our goal is to make the process as stress-free as possible for you.
Does New England Collision offer warranties or guarantees on repairs in West Haven, CT?
Yes! We stand behind our work with a satisfaction guarantee. Ask our team about specific warranties on parts and labor for all repairs performed at our West Haven shop. Your peace of mind is our priority.
Can I customize my car’s appearance at your West Haven auto body shop?
Absolutely. We offer custom painting, cosmetic upgrades, and detailing services to personalize your vehicle. Our skilled technicians in West Haven can help you achieve the look you want—contact us to discuss your vision.
What advanced technology do you use at your West Haven collision repair shop?
We use computerized frame measuring, state-of-the-art welding, and advanced paint matching systems to ensure precise, high-quality repairs. Our West Haven facility is equipped with the latest industry technology, delivering top results for customers throughout West Haven and the greater New Haven County area.
What post-repair support does New England Collision provide in West Haven, CT?
After your repair, we offer follow-up support, maintenance advice, and are always available to address any concerns you may have. Our commitment to customer satisfaction continues long after you drive away, whether you’re in West Haven or elsewhere in New Haven county, CT.
What is your customer satisfaction policy at New England Collision in West Haven, CT?
Customer satisfaction is our #1 priority. We resolve concerns quickly and work with you until you’re happy with our service.
How do I start the collision repair process at New England Collision in West Haven, CT?
Call or visit our West Haven shop to get started. We’ll handle insurance claims, arrange transportation or rental cars, and begin your repair right away. Serving all of West Haven, CT—contact us today for fast, friendly service.
SCHEDULE YOUR
APPOINTMENT TODAY
Monday – Friday 8:00am - 4:30pm